F. A. Q.
Frequently Asked Questions:

Who is InterNIC?

The InterNIC (Network Solutions Inc.) is an independent organization responsible for holding the registration and routing of Internet domain names. Without these people it would be virtually impossible to maintain a sense of sanity on the Internet.

When my domain name is registered, who owns the domain name?

You do. When we register your domain name with the InterNIC, we will put you as the administrative and billing contact. Whenever you want to make modifications with your domain name, the administrative or billing contact is always contacted first.

What is the fee regarding InterNIC domain name registration?

New domain names registered after April 1, 1998 cost $70.00 good for the first two years. Each additional year is $35.00 thereafter.

Do I have to pay the InterNIC fee?

Yes. Anyone who registers a new domain name with a .com, Net, or .org extension (regardless of what web hosting provider one goes through) MUST pay the InterNIC fee. There is no way around this!  You can use our free Domain Registration tool by clicking on the "Domain Registration" link in the sidebar and you will be taken to the domain signup page.  Another option is to select the check box at the bottom of our signup form and we will use the info you have provided us with to do the domain registration for you.  Just be sure to include the amount with your initial payment to avoid any delays. Top

How long does it take for the world to access my domain name?

We, of course, will setup your domain name on our servers within 24 hours. While setting up your site, we will simultaneously register your domain name with the InterNIC. InterNIC takes less than 12 hours to complete new domain name registrations (for the past few months, InterNIC registration has been very swamped, so it's possible for it to take longer). However after this time period, it truly depends on ALL networks and ISPs of the world to update their servers and lookup your new domain name. Top

What can I expect if I am transferring a domain name to MRK Tech Web Services?

Expect an email from InterNIC! If you have already registered domain name, MRK Tech Web Services will handle your transfer. MRK Tech Web Services will send a modification template to InterNIC, and they will in turn send confirmation of the request to the administrative, and technical contact of the domain name involved. Only one person must agree to the email and reply-back to the InterNIC for the transfer to successfully go through. Top

Do I have to register my domain name with InterNIC or do you do that for me?

We register your domain (www.yourdomain.com) for you! Unlike other web hosting companies, we DO NOT charge you to file your domain name. InterNIC is currently the organization that registers domain names.  After two years, they will bill you $35.00 for each additional year. You are responsible for the $70.00 registration fee.  You are the owner of your Domain name. MRK Tech Web Services only acts as a registering agent and is listed as the Technical Contact. Top

How much disk space do I get for my web pages and graphics?

Our 300MB package can hold over 1,200 pages with plenty more room for graphics, sounds, scripts, and other files!

Our 150MB package can hold over 600 pages with plenty more room for graphics, sounds, scripts, and other files!

Our 50MB package can hold over 200 pages with plenty more room for graphics, sounds, scripts, and other files! Top

What are FrontPage extensions and do you support them?

If you use Microsoft FrontPage 98, 2000, or 2002 to publish pages to the Net, you will need FrontPage server extensions supported. We support FrontPage server extensions FREE OF CHARGE.

Do you offer secure server space for transferring credit card information?

YES! Our servers are equipped with the latest SSL technology so your customers can safely order your products or services online! SSL can be implemented into your site for an additional $10 per month.  Normally, any text sent from your browser is sent as plain text. This means that a hacker could potentially intercept the information sent from your browser and read it. Top

By using the secure server (SSL), the information is encrypted before it is sent. It would be practically impossible for anyone to decrypt it without knowing the key. You DO NOT have to buy a security certificate to enable the secure server - you can use ours FREE of charge.

What is a "parked" domain name and how much does it cost?

Parked domains (or pointers) are aliases of other domains. For example, say we have mary.com parked to your main account at steve.com. This would mean that anyone who goes to mary.com would automatically go to steve.com. There is no actual hosting involved with mary.com. Mary.com merely acts as a nickname to steve.com. Parked domains are available as an option and the fee is $5 per month. Top

Can I upload pages frequently?

Each account comes with one FTP account. You have full access to your space via FTP 24 hours a day, 7 days a week so you can update your site at your leisure.

How much data transfer do you allow for my web site?

The transfer rates are outlined in each of the specific hosting plans.  Go to the details page for the plan that suits your needs to see the specific transfer rate Top

What are the absolute DO NOT"S

 WE ABSOLUTELY DO NOT TOLERATE SPAMMING ~ Any accounts failing to adhere to this policy will be deactivated without warning - we will show you the proof!

All sites are monitored and any that are in violation of the below listed items will be subject to deactivation.  The account owner will be contacted via email and if the proper corrections are not made immediately the account in question will be deactivated. NOTE: Spammers get no warning of account deactivation!

- Sites with more than one main page.
- Sites housing multiple directories with unrelated information.
- Multiple hosts residing at an IP address or domain name we provide.
- Sites with banners, graphics, or cgi's running from their domain being used on other domains.
- Sites with graphic archives or galleries.
- Sites offering download archives such as .zip, .tar, .ra and .gz.
- Sites using more than 20% of system resources. Top

What is a CGI-bin and do I get one?

A CGI-bin is where you would store CGI scripts. These scripts; are used to generate online order forms, guestbooks, shopping carts, counters, and more! YES, every account comes with a local CGI-bin!

What are email aliases and how many can I use?

Email aliases are email addresses that you make up. Any mail sent to these aliases would automatically be forwarded to your existing POP email account or redirected to another third party POP account. You can have as many email aliases as you want, your mail account is pre-configured to "Catch All" email directed at anyname@yourdomain.com. Top

What about the Traffic Statistical Software?

Traffic analysis software comes pre-installed with every web hosting account! We use Webalizer software and it is easily accessed through your online account management system.

What about Technical Support?

We provide web hosting services to many clients and from experience we have found that handling support request via email to be to our clients greatest advantage. We answer all email on the same day it is received - most often in only a few hours. WE RESPOND TO ALL SERVER RELATED SUPPORT EMAIL on the day that they are received.

What kind of technical support do you NOT provide?

We do NOT provide any technical support relating to HTML syntax, Java programming, JavaScripting, any 3rd party software, CGI programming, or CGI scripts, nor any other non-network related aspect. Top